Atribución-NoComercial 4.0 InternacionalEscanciano, CarmenIglesias-Rodríguez, Francisco-Javier2019-06-262019-06-262012https://repositorio.unal.edu.co/handle/unal/31370This paper presents the results of an empirical study conducted in Spain among mining companies that hold ISO 9001 certification. The two aims of the study were: first, to think about the situation of quality management in Spanish mining, and secondly to discover if the certification of this systems set a solid base that lead the company in a journey towards total quality management integrated with other management systems as important in this kind of industry as the environmental management or the occupational health and safety management.application/pdfspaDerechos reservados - Universidad Nacional de Colombiahttp://creativecommons.org/licenses/by-nc/4.0/Artículo de revistahttp://bdigital.unal.edu.co/21448/info:eu-repo/semantics/openAccessISO 9001ISO 14001OHSAS 18001integrated management systemTQMintegrated total quality