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Propuesta para la consolidación del sector logístico en el marco de un mercado digital
dc.rights.license | Atribución-NoComercial-SinDerivadas 4.0 Internacional |
dc.contributor.advisor | Castrellón Torres, Juan Pablo |
dc.contributor.author | Navarro Díaz, Nelson David |
dc.date.accessioned | 2021-03-12T19:47:27Z |
dc.date.available | 2021-03-12T19:47:27Z |
dc.date.issued | 2020 |
dc.identifier.uri | https://repositorio.unal.edu.co/handle/unal/79353 |
dc.description.abstract | Esta tesis propone una herramienta para el diseño de estrategias que permitan la madurez de operadores logísticos en la prestación de servicios de transporte en el contexto del mercado digital en Colombia, basado en los requerimientos identificados del consumidor y las capacidades de los actores involucrados en la cadena de suministro. Para este desarrollo se realizó una investigación en dos fases: una investigación descriptiva en la que por medio de información primaria y secundaria se caracterizaron las operaciones logísticas en este entorno y se establecieron los requerimientos necesarios para satisfacer las necesidades identificadas, y una segunda fase de investigación propositiva en la que se desarrolló un modelo de evaluación para las operaciones de e-commerce en la que se mide el estado actual de las operaciones y se compara con el estado ideal según este contexto. A partir de los hallazgos, se propuso un modelo de operación para los prestadores de servicios logísticos en Colombia. La propuesta metodológica se implementó en un caso aplicado en el que a través de una simulación se midieron los impactos en indicadores clave, con la obtención de reducciones en el tiempo de entrega en 58.3% del tiempo promedio de entrega inicial, y la reducción del costo de entrega del 23.9%. |
dc.description.abstract | This thesis proposes a tool for designing of strategies to improve the process in the transportation service delivery in the context of Colombian digital market, based on the requirements identified by the costumer and the capacities of the involved actors in the supply chain. For this development a research has been made with two phases: a descriptive research which using primary and secondary information were characterized the logistic operations in this environment and the necessary requirements were stablished to satisfy the necessities identified, and a second phase of purposeful research which an evaluation model were developed for the e-commerce operations where the current state of the operations are measured and those are compared with the ideal state according to this context. Based on these findings, an operation model has been proposed for the logistic service delivery in Colombia. The methodological proposal has been implemented in a case applied which through a simulation were measured the impact on key indicators, with the obtention of delivery-time reduction in 58.3% compared with the initial average delivery-time, and the reduction of the delivery-cost of 23.9%. |
dc.description.sponsorship | Proyecto de Investigación Intermodalidapp Inteligente: Sistema para la toma de decisiones en el transporte intermodal de productos agroalimentarios en el departamento de Cundinamarca, financiado en la convocatoria conjunta para proyectos de investigación entre la Universidad Nacional de Colombia y la Universidad de Cundinamarca |
dc.format.mimetype | application/pdf |
dc.language.iso | spa |
dc.publisher | Universidad Nacional de Colombia |
dc.rights | Derechos reservados - Universidad Nacional de Colombia |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ |
dc.subject.ddc | 380 - Comercio , comunicaciones, transporte::381 - Comercio interno (Comercio doméstico) |
dc.title | Propuesta para la consolidación del sector logístico en el marco de un mercado digital |
dc.type | Trabajo de grado - Maestría |
dc.rights.spa | Acceso abierto |
dc.type.driver | info:eu-repo/semantics/masterThesis |
dc.type.version | info:eu-repo/semantics/acceptedVersion |
dc.publisher.program | Bogotá - Ingeniería - Maestría en Ingeniería - Ingeniería Industrial |
dc.description.degreelevel | Maestría |
dc.description.funder | Financiación para estudiante de posgrado en el marco del desarrollo del proyecto de investigación |
dc.description.methods | Partiendo de la necesidad del diseño de una estrategia, que cumpla las condiciones específicas del e-commerce en Colombia, el desarrollo de esta tesis se da en el marco de investigación de la Ilustración 9, por medio de una metodología de multifase mixta, en esta según (Creswwll, 2014); impera cuando se realizan diseño de estrategias donde se debe tener en cuenta el conocimiento del entorno con el fin de hacer una planeación a largo plazo de su implementación. Abordando una cosmovisión filosófica pragmática, puesto que se busca entender el problema y llevar a cabo acciones, sin tener en cuenta los eventos históricos. |
dc.description.researcharea | Administración de la cadena de Suministro |
dc.description.researcharea | Logística |
dc.publisher.faculty | Facultad de Ingeniería |
dc.publisher.place | Bogotá |
dc.publisher.branch | Universidad Nacional de Colombia - Sede Bogotá |
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dc.rights.accessrights | info:eu-repo/semantics/openAccess |
dc.subject.armarc | Electronic commerce |
dc.subject.ocde | Transporte |
dc.subject.proposal | Comercio electrónico |
dc.subject.proposal | Comercio electrónico |
dc.subject.proposal | Estrategias |
dc.subject.proposal | Estrategias |
dc.subject.proposal | Transporte |
dc.subject.proposal | Transporte |
dc.subject.proposal | Colaboración |
dc.subject.proposal | Colaboración |
dc.subject.proposal | Evaluación |
dc.subject.proposal | Evaluación |
dc.subject.proposal | E-commerce |
dc.subject.proposal | Strategies |
dc.subject.proposal | Delivery |
dc.subject.proposal | Collaboration |
dc.subject.proposal | Evaluation |
dc.subject.unesco | Comercio electrónico |
dc.subject.unesco | Transport |
dc.type.coar | http://purl.org/coar/resource_type/c_bdcc |
dc.type.coarversion | http://purl.org/coar/version/c_ab4af688f83e57aa |
dc.type.content | Text |
dc.type.redcol | http://purl.org/redcol/resource_type/TM |
oaire.accessrights | http://purl.org/coar/access_right/c_abf2 |
oaire.awardtitle | Propuesta para la consolidación del sector logístico en el marco de un mercado digital |
oaire.fundername | Universidad Nacional de Colombia |
oaire.fundername | Universidad de Cundinamarca |
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