Modelo de gestión de conocimiento aplicado a las pruebas de software
Cargando...
Archivos
Autores
Soto Duran, Dario Enrique
Director
Tipo de contenido
Document language:
Español
Fecha
Título de la revista
ISSN de la revista
Título del volumen
Documentos PDF
Resumen
Las pruebas de software son una actividad intensiva en conocimiento y relevante para asegurar la calidad del producto de software. Por otro lado, la gestión de conocimiento es una disciplina transversal en las organizaciones que contribuye al aprendizaje organizacional y a la mejora continua de los procesos. A nivel académico y empresarial, existen varias iniciativas para articular la gestión del conocimiento a las pruebas de software, siendo la adopción de estas prácticas costosas y con largos periodos de implementación, y en algunos casos, el esfuerzo invertido resulta infructuoso. Partiendo que el individuo es el principal dinamizador de cualquier estrategia para gestionar el conocimiento, las organizaciones intensivas en conocimiento deben ser analizadas como un sistema multicapa que integran tres niveles individual, grupal y organizacional. En consecuencia, en esta tesis se presenta un modelo de gestión de conocimiento que articula las prácticas y actividades de las pruebas de software desde una estrategia individual basada en los principios de mejora continua y aprendizaje organizacional. El modelo se soporta en la definición de un proceso de prueba personal basado en conocimiento (PTPk) que instancia la estructura e intencionalidad del proceso de software personal (PSP) e integra prácticas de calidad a través del aprendizaje basado en experiencias que inciden en la cultura y la conducta del profesional de pruebas de software.
Abstract: intensive and relevant activity to ensure the quality of the software product. On the other hand, knowledge management is a transversal discipline in organizations that contribute to rganizational learning and the continuous improvement of processes. At academic and business level, there are several initiatives for the design of knowledge management to software testing, the adoption of these costly practices and with long implementation periods, and in some cases, the effort invested is unsuccessful. Starting from the fact that the individual is the main driver of any strategy to manage for knowledge, knowledge-intensive knowledge organizations should be analyzed as a multidisciplinary system that integrates three levels, individual, group and organizational. Consequently, this thesis presents a knowledge management model that articulates the practices and activities of software testing from an individual strategy based on the principles of continuous improvement and organizational learning. The model is supported in the definition of a personal testing process (PTPk) that instantiates the structur e and intentionality of the personal process software (PSP) and integrates quality practices through learning based on experiences that affect culture and behavior a professional software tester.
Abstract: intensive and relevant activity to ensure the quality of the software product. On the other hand, knowledge management is a transversal discipline in organizations that contribute to rganizational learning and the continuous improvement of processes. At academic and business level, there are several initiatives for the design of knowledge management to software testing, the adoption of these costly practices and with long implementation periods, and in some cases, the effort invested is unsuccessful. Starting from the fact that the individual is the main driver of any strategy to manage for knowledge, knowledge-intensive knowledge organizations should be analyzed as a multidisciplinary system that integrates three levels, individual, group and organizational. Consequently, this thesis presents a knowledge management model that articulates the practices and activities of software testing from an individual strategy based on the principles of continuous improvement and organizational learning. The model is supported in the definition of a personal testing process (PTPk) that instantiates the structur e and intentionality of the personal process software (PSP) and integrates quality practices through learning based on experiences that affect culture and behavior a professional software tester.