El mejoramiento del proceso de software como un habilitador de la de auto-producción organizacional
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López López, Javier Edurdo
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Las compañías de software son un tema actual en la economía mundial. Dichas compañías están encargadas de la mayoría de los desarrollos en tecnologías de la información y para tener un desempeño adecuado deben mejorar su propia organización. El mejoramiento del proceso de software (SPI por sus siglas en inglés) es un factor clave que permite a las compañías de software crecer y mejorar. Este proceso ha sido analizado principalmente como un proceso técnico, dejando de lado el factor humano y organizacional. Además en la literatura se ha encontrado una carencia en la reflexión teórica sobre cómo puede ser analizado este proceso. Trabajos recientes indican que el SPI puede ser analizado como un cambio organizacional. Las organizaciones pueden ser vistas como organismos vivos que crecen y evolucionan basados en la teoría de la autopoiesis o los sistemas auto-productivos. Si una compañía de software es entendida como un sistema autopoiético, el SPI puede ser visto como un proceso que habilita la auto-producción organizacional. El objetivo de este trabajo es proveer una primera aproximación al entendimiento del SPI como un habilitador del proceso auto-productivo organizacional, es decir, describir este proceso a la luz de una nueva teoría con el fin de crear una base para entender el desarrollo de este y proveer de nuevas perspectivas a futuros trabajos en el área.
Abstract. Software companies are a growing trend in world economy. They are in charge of most IT related developments and in order to deliver a proper product to their costumers they have to improve their own organization. Software Process Improvement (SPI) is a key factor that allows software companies to grow and improve their organization. This process has been mainly treated as a technical process, leaving aside the human factor. Although, in the literature it has been found a lack of a theoretical reflection about how could be analyzed this process. Recent works indicate that SPI could be analyzed as an organizational change. Also organizations can be seen as living organisms that grow and evolve based on the idea of autopoiesis or self-producing systems. If a software company is understood as a self-producing system, the SPI can be seen as a self-producing process. The goal of this work is to provide a first approach in the understanding of SPI as enabler of the organization self-production process, that is to say, describe this process in the light of a new theory in order to create a basis for understanding its development and provide new perspectives for future research in this area.
Abstract. Software companies are a growing trend in world economy. They are in charge of most IT related developments and in order to deliver a proper product to their costumers they have to improve their own organization. Software Process Improvement (SPI) is a key factor that allows software companies to grow and improve their organization. This process has been mainly treated as a technical process, leaving aside the human factor. Although, in the literature it has been found a lack of a theoretical reflection about how could be analyzed this process. Recent works indicate that SPI could be analyzed as an organizational change. Also organizations can be seen as living organisms that grow and evolve based on the idea of autopoiesis or self-producing systems. If a software company is understood as a self-producing system, the SPI can be seen as a self-producing process. The goal of this work is to provide a first approach in the understanding of SPI as enabler of the organization self-production process, that is to say, describe this process in the light of a new theory in order to create a basis for understanding its development and provide new perspectives for future research in this area.