Desarrollo de la capacidad en tecnologías de información: Caso pequeñas empresas usuarias de servicios de computación en la nube

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dc.contributor.advisorDíaz Pinzón, Beatriz Helenaspa
dc.contributor.authorRodríguez Villabona, María Teresaspa
dc.contributor.researchgroupGrupo de Investigación en Sistemas y Tecnologías de la Información y de la Comunicación en las Organizaciones - GISTICspa
dc.date.accessioned2021-01-15T17:17:13Zspa
dc.date.available2021-01-15T17:17:13Zspa
dc.date.issued2020-12-02spa
dc.description.abstractThe information technology capability (ITC) involves human, physical, and organizational aspects in the leveraged of the potential of information technologies (IT) in organizations. The effects of ITC on strategic organizational variables have been extensively studied. However, the processes of ITC formation and development have been hardly addressed. This document presents the research process, based on a case study in two small companies, towards the proposal of an ITC development explanation. From a critical realist perspective and using assembly theory, the proposed explanation of the development of ITC addresses the multidimensionality of the construct, its dynamism, and the influences of the context. The proposed explanation involves ITC Assemblages of human, non-human, and expressive elements of IT from which mechanisms of change are enabled in dynamics of mutual reinforcement. These mechanisms, in turn, are triggered or reinforced by conditions of the organizational and external environment. Hence, the result of the research presents a conceptualization of the ITC from the ITC Assemblage and an integrative and dynamic explanation of the development of the ITC. The research makes conceptual and methodological contributions: first able, to the ITC conceptualization from assemblage theory, and second able, to the process to identify mechanisms. Based on the results, three general lines of action are recommended towards the development of ITC in small companies: firstly, to stimulate an encourage and trustworthy environment to use of IT, secondly, to stimulate the interaction between diverse actors and finally, to stimulate the consolidation and sustainability in the time of interactions towards the generation of benefits from IT.spa
dc.description.abstractLa capacidad en tecnologías de información (ITC) involucra aspectos humanos, físicos y organizacionales hacia el aprovechamiento de las tecnologías de información (TI) en las organizaciones. Los efectos de la ITC sobre variables organizacionales estratégicas han sido ampliamente estudiados, no tanto así sus procesos de formación y desarrollo. En este documento se presenta el proceso investigativo, basado en un estudio de caso en dos pequeñas empresas, hacia el planteamiento de una explicación sobre el desarrollo de la ITC. Desde una perspectiva realista crítica y utilizando la teoría del assemblage, la explicación del desarrollo de la ITC planteada aborda la multidimensionalidad del constructo, su dinamismo en el tiempo y la influencia del contexto. En la explicación propuesta confluyen ITC Assemblages de elementos humanos, no humanos y expresivos de TI desde los cuales se habilitan mecanismos de cambio en dinámicas de mutuo reforzamiento que son, a su vez, activados o reforzados por condiciones en el entorno organizacional y externo. El resultado de la investigación presenta así una conceptualización de la ITC a partir del ITC Assemblage y una explicación articulada y dinámica del desarrollo de la ITC, contribuyendo al desarrollo teórico conceptual del constructo y aportando metodológicamente en la identificación de mecanismos. Con base en los resultados se proponen tres líneas generales de acción recomendadas hacia el desarrollo de la ITC en pequeñas empresas: estimular un entorno de motivación y confianza en el uso de TI, estimular la interacción entre diferentes actores y estimular la consolidación y sostenimiento en el tiempo de las interacciones hacia la generación de beneficios desde las TI.spa
dc.description.additionalLínea de Investigación: Sistemas y Gestión de la Tecnología, la Información, el Conocimiento y la Innovaciónspa
dc.description.degreelevelDoctoradospa
dc.format.extent336spa
dc.format.mimetypeapplication/pdfspa
dc.identifier.citationRodríguez V, María Teresa (2020). Desarrollo de la capacidad en tecnologías de información: Caso pequeñas empresas usuarias de servicios de computación en la nube. Universidad Nacional de Colombia.spa
dc.identifier.urihttps://repositorio.unal.edu.co/handle/unal/78766
dc.language.isospaspa
dc.publisher.branchUniversidad Nacional de Colombia - Sede Bogotáspa
dc.publisher.programBogotá - Ingeniería - Doctorado en Ingeniería - Industria y Organizacionesspa
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dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/spa
dc.subject.ddc000 - Ciencias de la computación, información y obras generalesspa
dc.subject.proposalCapacidad en Tecnologías de Informaciónspa
dc.subject.proposalInformation Technology Capabilityeng
dc.subject.proposalSmall Businesseseng
dc.subject.proposalPequeñas empresasspa
dc.subject.proposalTeoría del Assemblagespa
dc.subject.proposalAssemblage Theoryeng
dc.subject.proposalCritical Realismeng
dc.subject.proposalRealismo Críticospa
dc.subject.proposalMicroempresasspa
dc.subject.proposalTecnologíaspa
dc.subject.proposalNubespa
dc.titleDesarrollo de la capacidad en tecnologías de información: Caso pequeñas empresas usuarias de servicios de computación en la nubespa
dc.typeTrabajo de grado - Doctoradospa
dc.type.coarhttp://purl.org/coar/resource_type/c_db06spa
dc.type.coarversionhttp://purl.org/coar/version/c_ab4af688f83e57aaspa
dc.type.contentTextspa
dc.type.driverinfo:eu-repo/semantics/doctoralThesisspa
dc.type.versioninfo:eu-repo/semantics/acceptedVersionspa
oaire.accessrightshttp://purl.org/coar/access_right/c_abf2spa

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Doctorado en Ingeniería - Industria y Organizaciones