Aportes desde la colaboración organizacional al éxito de las soluciones de inteligencia de negocios
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Villamarín García, José Manuel
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Las investigaciones en Inteligencia de Negocios muestran que aún hay altas tasas de fracaso, falla, subutilización y abandono en su implementación. Factores asociados a la Colaboración Organizacional podrían contribuir al éxito de soluciones de este tipo. A partir de una lectura sistemática de literatura, la aplicación de entrevistas a siete expertos y la aplicación de encuestas a personas que han participado en proyectos de investigación y/o implementación en Inteligencia de Negocios, se presentan catorce factores de colaboración organizacional, agrupados en cinco dimensiones, que aportan en el éxito de las soluciones en inteligencia de negocios.
Abstract. Research shows that there are still high rates of failure, faulty implementation, underutilization and abandonment in the use of Business Intelligence. Factors associated with organizational collaboration could contribute to successfully implementing such solutions. Through a systematic reading of literature, interviews of seven experts, and conducting surveys of people who have participated in research projects and / or have experience implementing Business Intelligence, fourteen factors of business collaboration are presented. These factors are presented in five dimensions, each contributing to the success of business intelligence solutions.
Abstract. Research shows that there are still high rates of failure, faulty implementation, underutilization and abandonment in the use of Business Intelligence. Factors associated with organizational collaboration could contribute to successfully implementing such solutions. Through a systematic reading of literature, interviews of seven experts, and conducting surveys of people who have participated in research projects and / or have experience implementing Business Intelligence, fourteen factors of business collaboration are presented. These factors are presented in five dimensions, each contributing to the success of business intelligence solutions.