Gestión de relaciones de los stakeholders en proyectos de asociaciones público privadas para el desarrollo de ciudades inteligentes y sostenibles en Colombia

dc.contributor.advisorLópez López, Iván Darío
dc.contributor.authorCastellanos Alzate, Ginna Paola
dc.date.accessioned2021-11-29T15:47:39Z
dc.date.available2021-11-29T15:47:39Z
dc.date.issued2021
dc.description.abstractLas Asociaciones Público Privadas (APP) son consideradas una herramienta fundamental para la sostenibilidad de los proyectos de Ciudades Inteligentes y Sostenibles (CIS). Por ello, es fundamental identificar intereses comunes de instituciones sociales y de empresas, ya que, es el camino para forjar desde allí un bien común y que trascienda en la sociedad. Con los Stakeholders en la administración pública, se destaca la importancia de la participación y asociación interinstitucional, ciudadana y privada, en el desarrollo de proyectos de CIS. Sin embargo, son escasas las investigaciones sobre la gestión de relaciones entre la administración de los proyectos y los distintos Stakeholders en la gestión de APPs para el desarrollo de CIS en América Latina y específicamente en Colombia. El propósito es presentar hallazgos significativos en el tema de gestión de relaciones de las APP para proyectos CIS, analizando exhaustivamente las bases de datos científicas. Para concluir, se verifican las bases de datos y se llega a inferir que no existen a la fecha en la literatura disponible, investigaciones que abarquen la gestión de relaciones en APP para el desarrollo de CIS. En lo escaso encontrado se identifican los diferentes Stakeholder de CIS desarrolladas a través de APP, así como su influencia en los diferentes proyectos, y posteriormente se establecen las diferentes relaciones de estos para el correcto desarrollo del proyecto. Esta investigación contribuye al creciente interés científico en APP y CIS, como un factor para desarrollar proyectos enmarcados en ambas temáticas de manera eficiente y exitosa.spa
dc.description.abstractPublic Private Partnerships (PPPs) are considered a fundamental tool for the sustainability of Smart and Sustainable Cities (SSC) projects. For this reason, it is essential to identify common interests of social institutions and companies, since it is the way to forge a common good from there and that transcends in society. With the Stakeholders in the public administration, the importance of inter-institutional, citizen and private participation and association in the development of SSC projects is highlighted. However, there is little research on the management of relationships between the administration of projects and the different Stakeholders in the management of PPPs for the development of SSC in Latin America and specifically in Colombia. The purpose is to present significant findings on the subject of PPP relationship management for SSC projects, exhaustively analyzing scientific databases. To conclude, the databases are verified and it is inferred that there are no investigations to date in the available literature that cover the management of relationships in PPP for the development of SSC. In the little found, the different SSC Stakeholders developed through APP are identified, as well as their influence on the different projects, and subsequently the different relationships between them are established for the correct development of the project. This research contributes to the growing scientific interest in PPP and SSC, as a factor to develop projects framed in both themes efficiently and successfully.eng
dc.description.degreelevelMaestríaspa
dc.description.degreenameMagister en Administraciónspa
dc.description.researchareaGestión Organizacional, Administración de Proyectos, Innovación y Desarrollo.spa
dc.format.extentix, 65 páginasspa
dc.format.mimetypeapplication/pdfspa
dc.identifier.instnameUniversidad Nacional de Colombiaspa
dc.identifier.reponameRepositorio Institucional Universidad Nacional de Colombiaspa
dc.identifier.repourlhttps://repositorio.unal.edu.co/spa
dc.identifier.urihttps://repositorio.unal.edu.co/handle/unal/80739
dc.language.isospaspa
dc.publisherUniversidad Nacional de Colombiaspa
dc.publisher.branchUniversidad Nacional de Colombia - Sede Manizalesspa
dc.publisher.departmentDepartamento de Administraciónspa
dc.publisher.facultyFacultad de Administraciónspa
dc.publisher.programManizales - Administración - Maestría en Administraciónspa
dc.relation.referencesAaltonen, K., & Kujala, J. (2008). Stakeholder salience in global projects. International Journal of Project Management|, 509–516. doi:10.1016/j.ijproman.2008.05.004.spa
dc.relation.referencesAaltonen, K., Kujala, J., Havela, L., & Savage, G. (2015). Stakeholder Dynamics During the Project Front-End: The Case of Nuclear Waste Repository Projects. Project Management Journal. doi:10.1002/pmj.21549.spa
dc.relation.referencesAlada˘g, H., & Isik, Z. (2020). The effect of stakeholder-associated risks in mega engineering projects: A case study of a PPP airport project. IEEE Transactions on Engineering Management, 67(1), 174–186. doi:10.1109/TEM.2018.2866269.spa
dc.relation.referencesAlbino, V., Berardi, U., & Dangelico, R. (2015). Smart Cities: Definitions, Dimensions, Performance, and Initiatives. Journal of Urban Technology. doi:10.1080/10630732.2014.942092.spa
dc.relation.referencesAlcaide Muñoz, L., & Rodríguez Bolívar, M. (2021). Different levels of smart and sustainable cities construction using e-participation tools in European and central Asian countries. Sustainability: Science Practice and Policy, 13(6), 3561. doi:10.3390/su13063561.spa
dc.relation.referencesAlvarado-López, R. A. (2020). Ciudades inteligentes y sostenibles: una medición a cinco ciudades de México. Consejo Nacional de Ciencia y Tecnología-Universidad Autónoma de Querétaro, Vol. 30, Issue 55. doi:https://doi.org/10.24836/es.v30i55.860.spa
dc.relation.referencesAmadi, C., Carrillo, P., & Morgan Tuuli, M. (2019). PPP projects: improvements in stakeholder management. Engineering Construction and Architectural Management, 27(2), 544–560. doi:10.1108/ECAM-07-2018-0289.spa
dc.relation.referencesAnderson , B. B., & Ratiu, C. (2019). Stakeholder considerations in public-private partnerships. World Journal of Entrepreneurship, Management and Sustainable Development, 212-221. doi:https://doi.org/10.1108/WJEMSD-04-2018-0046.spa
dc.relation.referencesAnttila, J., & Jussila, K. (2018). Universities and smart cities: The challenges to high quality. Total Quality Management & Business Excellence, 29:9-10, 1058-1073. doi:10.1080/14783363.2018.1486552.spa
dc.relation.referencesBanco Interamericano de Desarrollo (BID). (2019). Asociaciones Público Privadas en Colombia: Directrices para su implementación. Obtenido de https://cursos.iadb.org/es/indes/asociaciones-p-blico-privadas-en-colombia-directrices para-su-implementaci-n-0spa
dc.relation.referencesBanco Interamericano de Desarrollo (BID). (2019). Asociaciones Público Privadas en Colombia: Directrices para su implementación. Obtenido de https://cursos.iadb.org/es/indes/asociaciones-p-blico-privadas-en-colombia-directrices para-su-implementaci-n-0spa
dc.relation.referencesBanco Interamericano de Desarrollo. (2016). La ruta hacia las Smart Cities: Migrando de una gestión tradicional a la ciudad inteligente. Obtenido de https://publications.iadb.org/publications/spanish/document/La-ruta-hacia-las-smart-cities Migrando-de-una-gesti%C3%B3n-tradicional-a-la-ciudad-inteligente.pdf.spa
dc.relation.referencesBenítez-Ávila, C., Hartmann, A., Dewulf, G., & Henseler, J. (2018). Interplay of relational and contractual governance in public-private partnerships: The mediating role of relational norms, trust and partners’ contribution. International Journal of Project Management, 36(3), 429–443. doi:10.1016/j.ijproman.2017.12.005.spa
dc.relation.referencesBerawi, M. A. (2019). Public–Private Partnership: Generating Mutual Benefits for Stakeholders. International Journal of Technology, Volume 10(1), pp. 1-4. doi:https://doi.org/10.14716/ijtech.v10i1.2835.spa
dc.relation.referencesBourne, L., & Walker, D. (2008). Project relationship management and the Stakeholder Circle. International Journal of Managing Projects in Business, 125-130. doi:https://doi.org/10.1108/17538370810846450.spa
dc.relation.referencesBoyer, E. (2019). How does public participation affect perceptions of public–private partnerships? A citizens’ view on push, pull, and network approaches in PPPs. Management Review, 21:10, 1464-1485. doi:10.1080/14719037.2018.1559343.spa
dc.relation.referencesBrioschi, M., Bonardi, M., Fabrizio, N., Fuggetta, A., Sergio Verga, E., & Zuccalà, M. (2021). Enabling and Promoting Sustainability through Digital API Ecosystems: An example of successful implementation in the smart city domain. Technology Innovation Management Review, 4–10.spa
dc.relation.referencesBucur, G., SUCIU, G., & Conu, R. (2019). The importance of Social Media in Smart Cities. INCD URBAN-INCERC, 197-202.spa
dc.relation.referencesBurke, R., & Demirag, I. (2017). Risk transfer and stakeholder relationships in Public Private Partnerships. Accounting Forum, 41:1, 28-43. doi:https://doi.org/10.1016/j.accfor.2016.06.004spa
dc.relation.referencesCalderón, M., López, G., & Marín, G. (2017). Smart Cities in Latin America. Ubiquitous Computing and Ambient Intelligence. doi:10.1007/978-3-319-67585-5_2.spa
dc.relation.referencesCaldwell, N., Roehrich, J., & George, G. (2017). Social value creation and relational coordination in public-private collaborations. The Journal of Management Studies, 54(6), 906–928. doi:10.1111/joms.12268spa
dc.relation.referencesCanhoto, A., Meadows, M., Ball, K., Daniel, E., Dibb , S., & Spiller, K. (2017). The role of customer management capabilities in public–private partnerships. Journal of Strategic Marketing, 25:5-6, 384-404. doi:10.1080/0965254X.2016.1148769.spa
dc.relation.referencesCárcamo Vásquez, H. (2005). Hermenéutica y Análisis Cualitativo. Cinta moebio, 23: 204- 216.spa
dc.relation.referencesCastelblanco, G., Guevara, J., Mesa, H., & Sanchez, A. (2021). Semantic Network Analysis of Literature on Public-Private Partnerships. Journal of Construction Engineering and Management, 147(5), 04021033. doi:10.1061/(ASCE)CO.1943-7862.0002041.spa
dc.relation.referencesChang, Y.-C., Lee, Y.-C., Tsai, S.-B., & Lin, S.-B. (2011). An Overview of the Stakeholder Approach -Maintaining and Building the Effective Relationship Management for Value Seeking Strategies. International Conference on Management and Service Science. doi:10.1109/ICMSS.2011.5998218.spa
dc.relation.referencesChowdhury, A. N., Chen, P.-H., & Tiong, R. (2011). Analysing the structure of public–private partnership projects using network theory. Construction Management and Economics, 247–260. doi:https://doi.org/10.1080/01446193.2010.537354.spa
dc.relation.referencesde Madariaga, J., & Valor, C. (2007). Stakeholders Management Systems: Empirical Insights from Relationship Marketing and Market Orientation Perspectives. Journal of Business Ethics, 425–439. doi:10.1007/s10551-006-9149-7.spa
dc.relation.referencesDe Schepper, S., Dooms, M., & Haezendonck, E. (2014). Stakeholder dynamics and responsibilities in Public–Private Partnerships: A mixed experience. International Journal of Project Management, 210–1222. doi:10.1016/j.ijproman.2014.01.006.spa
dc.relation.referencesDeng, B., Zhou, D., Zhao, J., Yin, Y., & Li, X. (2021). Fuzzy synthetic evaluation of the critical success factors for the sustainability of public Private Partnership projects in China. Sustainability: Science Practice and Policy, 13(5), 2551. doi:10.3390/su13052551.spa
dc.relation.referencesDNP Departamento Nacional de Planeación. (2013). Abecé de Asociaciones Público Privadas . Obtenido de https://colaboracion.dnp.gov.co/CDT/Participacin%20privada%20en%20proyectos%20de %20infraestructu/HA01%20ABC%20APP%202016.pdf.spa
dc.relation.referencesDNP Departamento Nacional de Planeación. (2019). Misión Sistema de Ciudades. Obtenido de https://osc.dnp.gov.co/administrator/components/com_publicaciones/uploads/Misin_Siste ma_de_Ciudades.pdf.spa
dc.relation.referencesDNP, D. (2020). Documento de Lineamientos de Política de Ciudades Inteligentes.spa
dc.relation.referencesDNP, D., & Consejo Nacional de Política Económica y Social. (2014). Conpes 3819. Política Nacional para Consolidar el Sistema de Ciudades en Colombia . Bogotá D.C.spa
dc.relation.referencesDomenico Sandulli, F., Ferraris, A., & Bresciani, S. (2016). How to select the right public partner in smart city projects. R & D Management. doi:10.1111/radm.12250.spa
dc.relation.referencesDupont , L., Morel, L., & Guidat , C. (2015). Innovative public-private partnership to support Smart City: the case of “Chaire REVES”. Journal of Strategy and Management, 245-265. doi:https://doi.org/10.1108/JSMA-03-2015-0027.spa
dc.relation.referencesEskerod, P., Huemann, M., & Ringhofer, C. (2015). Stakeholder Inclusiveness: Enriching Project Management with General Stakeholder Theory. Project Management Journal, Vol. 46, No. 6, 42–53. doi:10.1002/pmj.21546.spa
dc.relation.referencesEspinosa Seguí, A., & Hernandez, T. (2015). A comparison of public and private partnership models for urban commercial revitalization in Canada and Spain. The Canadian Geographer. Le Géographe canadien, 60(1), 107–122. doi:10.1111/cag.12226.spa
dc.relation.referencesFalch, M., & Maestrini, M. (2019). Public Private Partnership in Smart city waste management – a Business Case. Smart Cities & Information and Communication Technology, pp. 1-6. doi:10.1109/CTTE-FITCE.2019.8894820.spa
dc.relation.referencesFirmino, S. (2018). Critical success factors of Public-Private Partnerships: political and institutional Aspects. Case study of highways in Portugal. Brazilian Journal of Public Administration, 52(6):1270-1281. doi:10.1590/0034-761220170228spa
dc.relation.referencesGohari, S., Baer, D., Nielsen, B. F., Gilcher, E., & Situmorang, W. Z. (2020). Prevailing approaches and practices of citizen participation in smart city projects: Lessons from Trondheim, Norway. Infrastructures, 5(4), 36. doi:10.3390/infrastructures5040036spa
dc.relation.referencesGrossi, G., & Trunova, O. (2021). Are UN SDGs useful for capturing multiple values of smart city? Cities, 114(103193), 103193. doi:10.1016/j.cities.2021.103193.spa
dc.relation.referencesGutiérrez Gómez, C. (s.f.). UNESCO. Obtenido de El desarrollo sostenible: Conceptos básicos, alcance y criterios para su evaluación: http://www.unesco.org/new/fileadmin/MULTIMEDIA/FIELD/Havana/pdf/Cap3.pdf.spa
dc.relation.referencesGwiaździński, E., & Kaczorowska-Spychalska, D. (2020). Is it a smart city a creative place? Creativity Studies, 460–476. doi:https://doi.org/10.3846/cs.2020.12190.spa
dc.relation.referencesHernández Sampieri, R., Fernández Collado, C., & Baptista Lucio, M. (2010). Metodología de la Investigación. Quinta edición. México D.F. : McGRAW-HILLspa
dc.relation.referencesHernández Sampieri, R., Fernández Collado, C., & Baptista Lucio, P. (2014). Metodología de la Investigación. McGraw Hill Educationspa
dc.relation.referencesHodge, G. A., & Greve, C. (2007). Public – Private Partnerships: An International Performance Review. Public Administration Review, 545-558. doi:https://doi.org/10.1111/j.1540-6210.2007.00736.x.spa
dc.relation.referencesHollands, R. (2008). Will the Real Smart City Please Stand Up? City, 303 — 320. doi:10.1080/13604810802479126.spa
dc.relation.referencesIelite, I., Olevsky, G., & Safiulins, T. (2015). Identification and prioritization of stakeholders in theplanning process of sustainable development of the smart city. IEEE Seventh International Conference on Intelligent Computing and Information Systems, 251-257. doi:10.1109/IntelCIS.2015.7397229.spa
dc.relation.referencesIrazábal, C., & Jirón, P. (2021). Latin American smart cities: Between worlding infatuation and crawling provincialising. Urban Studies, 58(3), 507–534. doi:10.1177/0042098020945201.spa
dc.relation.referencesIsrailidis, J., Odusanya, K., & Usman Mazhar, M. (2021). Exploring knowledge management perspectives in smart city research: A review and future research agenda. International Journal of Information Management, 56(101989), 101989. doi:https://doi.org/10.1016/j.ijinfomgt.2019.07.015.spa
dc.relation.referencesJawahar, I., & McLaughlin, G. (2001). Toward a Descriptive Stakeholder Theory: An Organizational Life Cycle Approach. The Academy of Management Review, Vol. 26, No. 3, pp. 397-414.spa
dc.relation.referencesJayasena, N. S., Chan, D. W., & Kumaraswamy, M. (2020). A systematic literature review and analysis towards developing PPP models for delivering smart infrastructure. Built Environment Project and Asset Management, 11(1), 121–137. doi:10.1108/BEPAM-11- 2019-0124.spa
dc.relation.referencesJayasena, N. S., Waidyasekara, K., Mallawaarachchi, H., & Peiris, S. (2021). Ensuring Engagement of Stakeholders in Smart City Projects: Case Study in Sri Lanka. Journal of Urban Planning and Development, Volume 147, Issue 4. doi:10.1061/(ASCE)UP.1943- 5444.0000762.spa
dc.relation.referencesJayasena, N., Mallawarachchi, H., & Waidyasekara, A. (2019). Stakeholder Analysis For Smart City Development Project: An Extensive. MATEC Web of Conferences, 266(2):06012. doi:10.1051/matecconf/201926606012.spa
dc.relation.referencesJayasuriya, S., Zhang, G., & Yang, R. (2020). Exploring the impact of stakeholder management strategies on managing issues in PPP projects. International Journal of Construction Management, 666-678. doi:https://doi.org/10.1080/15623599.2020.1753143spa
dc.relation.referencesKang, S., Mulaphong, D., Hwang, E., & Chang, C.-K. (2018). Public-private partnerships in developing countries: Factors for successful adoption and implementation. International Journal of Public Sector Management, 32(4), 334–351. doi:https://doi.org/10.1108/IJPSM 01-2018-0001.spa
dc.relation.referencesKoops, L., Bosch-Rekveldt, M., Bakker, H., & Hertogh, M. (2017). Exploring the influence of external actors on the cooperation in public–private project organizations for constructing infrastructure. International Journal of Project Management, 35(4), 618-632. doi:10.1016/j.ijproman.2017.02.012.spa
dc.relation.referencesLee, C.-S., Foo, J.-J., Sangar, V., Chan, P.-Y., Hor, W.-K., & Chan, E.-K. (2017). A knowledge management-extended gamified customer relationship management system. International Conference on Soft Computing, Intelligent System and Information Technology, 341-346. doi:10.1109/ICSIIT.2017.46.spa
dc.relation.referencesLi, Y., & Wang, X. (2018). Risk assessment for public–private partnership projects: using a fuzzy analytic hierarchical process method and expert opinion in China. Journal of Risk Research, 21:8, 952-973. doi:10.1080/13669877.2016.1264451.spa
dc.relation.referencesLiu, T., Mostafa, S., Mohamed, S., & Nguyen, T. S. (2020). Emerging themes of public private partnership application in developing smart city projects: a conceptual framework. Built Environment Project and Asset Management, 11(1), 138–156. doi:10.1108/BEPAM 12-2019-0142.spa
dc.relation.referencesLiu, T., Wang, Y., & Wilkinson, S. (2016). Identifying critical factors affecting the effectiveness and efficiency of tendering processes in Public–Private Partnerships (PPPs): A comparative analysis of Australia and China. International Journal of Project Management, 701-716. doi:https://doi.org/10.1016/j.ijproman.2016.01.004.spa
dc.relation.referencesLoredana , I., Beu, D., & van Hoof, J. (2020). Smart and Age-Friendly Cities in Romania: An Overview of Public Policy and Practice. International Journal of Environmental Research and Public Health, 17(14). doi:10.3390/ijerph17145202.spa
dc.relation.referencesMainardes, E., Alves, H., & Raposo, M. (2012). A model for stakeholder classification and stakeholder relationships. Management Decision, Vol. 50 Iss: 10 pp. 1861 - 1879. doi:10.1108/00251741211279648.spa
dc.relation.referencesMakarchenko, M., Nerkararian, S., & Shmeleva, I. (2016). How traditional banks should work in smart city. Communications in Computer and Information Science. doi:10.1007/978-3-319-49700-6_13.spa
dc.relation.referencesMalaeb, Z., & Hamzeh, F. (2018). A Lean Perspective of Stakeholder Integration in Public Private Partnerships. 26th Annual Conference of the International Group for Lean Construction, 3–12. doi:doi.org/10.24928/2018/0217spa
dc.relation.referencesMaraña, P., Labaka, L., & Sarriegi, J. M. (2020). We need them all: development of a public private people partnership to support a city resilience building process. Technological Forecasting and Social Change, 154(119954), 119954. doi:10.1016/j.techfore.2020.119954.spa
dc.relation.referencesMazur, A., & Pisarski, A. (2015). Major project managers' internal and external stakeholder relationships: The development and validation of measurement scales. International Journal of Project Management. doi:10.1016/j.ijproman.2015.07.008.spa
dc.relation.referencesMinisterio de Tecnologías de la Información y Comunicaciones (MINTIC). (2019). Propuesta - Modelo de Madurez de Ciudades y Territorios Inteligentesspa
dc.relation.referencesMinisterio de Tecnologías de la Información y las Comunicaciones. (2018). Lineamientos de Política Pública en materia de Tecnologías de la Información y las Comunicaciones - TIC, para la promoción de un modelo de ciudades y territorios inteligentes (ciudades i). Obtenido de https://mintic.gov.co/portal/715/articles-64032_recurso_1.pdf.spa
dc.relation.referencesMitchell, R., Agle, B., & Wood, D. (1997). Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts. The Academy of Management Review, Vol. 22, No. 4. PP. 853-886.spa
dc.relation.referencesMolwus, J. J., Erdogan, B., & Ogunlana, S. (2017). Using structural equation modelling (SEM) to understand the relationships among critical success factors (CSFs) for stakeholder management in construction. Engineering Construction and Architectural Management, 426-450. doi:https://doi.org/10.1108/ECAM-10-2015-0161.spa
dc.relation.referencesMwesigwa, R., Nabwami, R., Mayengo, J., & Basulira, G. (2020). Contractual completeness as a cornerstone to stakeholder management in public private partnership projects in Uganda. Built Environment Project and Asset Management, 469–484. doi:10.1108/BEPAM-09-2019-0083.spa
dc.relation.referencesMyllykangas, P., Kujala, J., & Lehtima¨ki, H. (2010). Analyzing the Essence of Stakeholder Relationships: What do we Need in Addition to Power, Legitimacy, and Urgency? Journal of Business Ethics, Volume 96, Pages 65 - 72. doi:10.1007/s10551-011-0945-3.spa
dc.relation.referencesNaciones Unidas. (s.f.). Naciones Unidas. Obtenido de https://www.un.org/sustainabledevelopment/es/cities/.spa
dc.relation.referencesNguyen, T., Mohamed, S., & Panuwatwanich, K. (2018). Stakeholder Management in Complex Project: Review of Contemporary Literature. Journal of Engineering Project and Production Management, 8(2), 75-89. doi:10.32738/JEPPM.201807.0003.spa
dc.relation.referencesØkland, A. (2015). Gap analysis for incorporating sustainability in project management. Procedia Computer Science, 103 – 109. doi:10.1016/j.procs.2015.08.469spa
dc.relation.referencesOliveira Cruz, C., & Miranda Sarmento, J. (2017). Reforming traditional PPP models to cope with the challenges of smart cities. Competition and Regulation in Network Industries, 18(1-2), 94–114. doi:10.1177/1783591717734794.spa
dc.relation.referencesOnkila, T. (2011). Multiple forms of stakeholder interaction in environmental management: business arguments regarding differences in stakeholder relationships. Business Strategy and the Environment, 379-393. doi:10.1002/bse.693spa
dc.relation.referencesOsei-Kyei , R., & Chan, A. (2017). Implementing public–private partnership (PPP) policy for public construction projects in Ghana: critical success factors and policy implications. International Journal of Construction Management, 17(2), 113–123. doi:10.1080/15623599.2016.1207865.spa
dc.relation.referencesOsei-Kyei, R., & Chan, A. (2015). Review of studies on the Critical Success Factors for Public–Private Partnership (PPP) projects from 1990 to 2013. International Journal of Project Management, 33(6), 1335–1346. doi:10.1016/j.ijproman.2015.02.008.spa
dc.relation.referencesOsei-Kyei, R., & Chan, A. P. (2018). Model for predicting the success of public–private partnership infrastructure projects in developing countries: a case of Ghana. Architectural Engineering and Design Management, 213-232. doi:https://doi.org/10.1080/17452007.2018.1545632.spa
dc.relation.referencesOsei-Kyei, R., Chan, A., Javed, A. A., & Ameyaw , E. E. (2017). Critical success criteria for public-private partnership projects: international experts’ opinion. International Journal of Strategic Property Management, 21(1), 87–100. doi:10.3846/1648715X.2016.1246388.spa
dc.relation.referencesPanda, D. (2016). Public private partnerships and value creation: the role of relationship dynamics. International Journal of Organizational Analysis, 24(1), 162–183. doi:10.1108/IJOA-12-2014-0830.spa
dc.relation.referencesParker, D., Dressel, U., & Zeppetella, L. (2018). Agency theory perspective on public private-partnerships: international development project. International Journal of Productivity and Performance Management, 67(2), 239–259. doi:10.1108/IJPPM-09-2016-0191.spa
dc.relation.referencesParmar, B., Freeman, R., Harrison, J., Wicks, A., De Colle, S., & Purnell, L. (2010). Stakeholder Theory: The State of the Art. Academy of Management Annals, Vol. 4, No. 1. doi:10.1080/19416520.2010.495581.spa
dc.relation.referencesPerboli, G., & Rosano, M. (2020). A taxonomic analysis of Smart City projects in North America and Europe. Sustainability: Science Practice and Policy, 12(18), 7813. doi:10.3390/su12187813.spa
dc.relation.referencesPerles Ribes, J. F., & Baidal, J. I. (2019). Smart sustainability: A new perspective in the sustainable tourism debate. Investigaciones Regionales-Journal of Regional Research, 151–170spa
dc.relation.referencesPolese, F., Barile, S., Caputo, F., Carrubbo, L., & Waletzky, L. (2018). Determinants for value cocreation and collaborative paths in complex service systems: A focus on (smart) cities. Service Science, 10(4), 397–407. doi:10.1287/serv.2018.0218.spa
dc.relation.referencesRajablu, M., Marthandan, G., & Wan Yusoff, W. F. (2015). Managing for Stakeholders: The Role of Stakeholder-Based Management in Project Success. Asian Social Science, Vol. 11, No. 3; 2015. doi:10.5539/ass.v11n3p111.spa
dc.relation.referencesReal Academia Española. (s.f.). Real Academia Española. Obtenido de https://www.rae.es/.spa
dc.relation.referencesRowley, T. (1997). A Network Theory of Stakeholder Influences. The Academy of Management Review, Vol. 22, No. 4. pp. 887-910.spa
dc.relation.referencesSelim, A., & ElGohary, A. (2020). Public–private partnerships (PPPs) in smart infrastructure projects: the role of stakeholders. HBRC Journal|, 16:1, 317-333. doi:10.1080/16874048.2020.1825038.spa
dc.relation.referencesSelim, A., & Yousef, P. (2018). Smart infrastructure by (PPPs) within the concept of smart cities to achieve sustainable development. International Journal of Critical Infrastructure, 14(2), 182.spa
dc.relation.referencesŞener, İ., Varoğlu, A., & Karapolatgil, A. (2016). Sustainability Reports Disclosures: Who are the Most Salient Stakeholders? Procedia - Social and Behavioral Sciences, 84 – 92. doi:10.1016/j.sbspro.2016.11.028spa
dc.relation.referencesSerra, J., Font, X., & Ivanova, M. (2017). Creating shared value in destination management organisations: The case of Turisme de Barcelona. Journal of Destination Marketing & Management, 6(4), 385–395. doi:10.1016/j.jdmm.2016.06.005spa
dc.relation.referencesSmyth, H. (2008). The credibility gap in stakeholder management: ethics and evidence of relationship management. Construction Management and Economics, 633-643. doi:10.1080/01446190801905414.spa
dc.relation.referencesSnow, C., Håkonsson, D. D., & Obel, B. (2016). A smart city is a collaborative community. California Management Review, 59(1), 92–108. doi:10.1177/0008125616683954.spa
dc.relation.referencesTan, S. Y., & Taeihagh, A. (2020). Smart city governance in developing countries: A systematic literature review. Sustainability: Science Practice and Policy, 12(3), 899. doi:10.3390/su12030899.spa
dc.relation.referencesTang, L., & Shen, Q. (2013). Factors affecting effectiveness and efficiency of analyzing stakeholders’ needs at the briefing stage of public private partnership projects. International Journal of Project Management, 513–521. doi:10.1016/j.ijproman.2012.10.010.spa
dc.relation.referencesUribe, D., Ortíz-Marcos, I., & Uruburu, Á. (2018). What Is Going on with Stakeholder Theory in Project Management Literature? A Symbiotic Relationship for Sustainability. Sustainability, 10(4):1300. doi:https://doi.org/10.3390/su10041300.spa
dc.relation.referencesWang, D., Wang, X., Liu, M., Liu, H., & Liu, B. (2021). Managing public–private partnerships: a transmission pattern of underlying dynamics determining project performance. Engineering Construction and Architectural Management, 1038-1059. doi:10.1108/ECAM-01-2020-0034.spa
dc.relation.referencesUnited Nations, Department of Economic and Social Affairs, Population Division. (2018). United Nations, Department of Economic and Social Affairs. Obtenido de World Urbanization Prospects: The 2018 Revision: https://population.un.org/wup/Publications/Files/WUP2018-Report.pdf.spa
dc.relation.referencesWojewnik-Filipkowska , A., & Węgrzyn , J. (2019). Understanding of Public–Private Partnership Stakeholders as a Condition of Sustainable Development. Sustainability, 1(4), 1194. doi:https://doi.org/10.3390/su11041194.spa
dc.relation.referencesXue, Y., Temeljotov-Salaj, A., Engebø, A., & Lohne, J. (2020). Multi-sector partnerships in the urban development context: A scoping review. Journal of Cleaner Production, 268(122291). doi:10.1016/j.jclepro.2020.122291.spa
dc.relation.referencesZhang, X., & Chen, S. (2013). A systematic framework for infrastructure development through public private partnerships. IATSS Research, 88-97. doi:https://doi.org/10.1016/j.iatssr.2012.11.001.spa
dc.relation.referencesZimmerling, E., Purtik, H., & Welpe, I. (2016). End-users as co-developers for novel green products and services - an exploratory case study analysis of the innovation process in. Journal of Cleaner Production, 1-8. doi:10.1016/j.jclepro.2016.05.160.spa
dc.relation.referencesZou, W., Kumaraswamy, M., Chung, J., & Wong, J. (2014). Identifying the critical success factors for relationship management in PPP projects. International Journal of Project Management, 265–274. doi:http://dx.doi.org/10.1016/j.ijproman.2013.05.004spa
dc.rights.accessrightsinfo:eu-repo/semantics/openAccessspa
dc.rights.licenseAtribución-NoComercial 4.0 Internacionalspa
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/spa
dc.subject.ddc350 - Administración pública y ciencia militar::351 - Administración públicaspa
dc.subject.lembDesarrollo sostenible -- Innovaciones tecnológicas
dc.subject.proposalAsociaciones Público Privadasspa
dc.subject.proposalAPPspa
dc.subject.proposalStakeholderseng
dc.subject.proposalGestión de Relacionesspa
dc.subject.proposalCiudades Inteligentes y Sosteniblesspa
dc.subject.proposalPublic-Private Partnershipseng
dc.subject.proposalPPPeng
dc.subject.proposalRelationship Managementeng
dc.subject.proposalSmart and Sustainable Citieseng
dc.subject.unescoSustainable development
dc.titleGestión de relaciones de los stakeholders en proyectos de asociaciones público privadas para el desarrollo de ciudades inteligentes y sostenibles en Colombiaspa
dc.title.translatedStakeholder relationship management in public-private partnership projects for the development of smart and sustainable cities in Colombiaeng
dc.typeTrabajo de grado - Maestríaspa
dc.type.coarhttp://purl.org/coar/resource_type/c_bdccspa
dc.type.coarversionhttp://purl.org/coar/version/c_ab4af688f83e57aaspa
dc.type.contentImagespa
dc.type.contentTextspa
dc.type.driverinfo:eu-repo/semantics/masterThesisspa
dc.type.versioninfo:eu-repo/semantics/acceptedVersionspa
dcterms.audience.professionaldevelopmentAdministradoresspa
dcterms.audience.professionaldevelopmentEstudiantesspa
dcterms.audience.professionaldevelopmentInvestigadoresspa
dcterms.audience.professionaldevelopmentPúblico generalspa
dcterms.audience.professionaldevelopmentResponsables políticosspa
oaire.accessrightshttp://purl.org/coar/access_right/c_abf2spa

Archivos

Bloque original

Mostrando 1 - 1 de 1
Cargando...
Miniatura
Nombre:
1053821123.2021.pdf
Tamaño:
953.32 KB
Formato:
Adobe Portable Document Format
Descripción:
Tesis de Maestría en Administración

Bloque de licencias

Mostrando 1 - 1 de 1
Cargando...
Miniatura
Nombre:
license.txt
Tamaño:
3.98 KB
Formato:
Item-specific license agreed upon to submission
Descripción: